Frequently asked questions

You may submit your booking request via the form on our booking page, WhatsApp or telephone. Once your request is received, we will contact you with the fare and confirmation.

Please state the date, time, pick-up location, destination and number of passengers. You may add your flight number, the number of bags and any special requests in the notes field of the booking form.

Submitting the form constitutes a booking request. We will then contact you with the fare and confirmation, and your booking is confirmed once these details have been agreed with you.

For short-notice and urgent requests, please call us rather than using the form.

You may send any change to the date, time, address or number of passengers by telephone or WhatsApp. Once your request has been reviewed, you will be informed of the updated plan.

You may send your cancellation request by telephone or WhatsApp. Cancellation terms are clarified at the time of booking.

Information submitted via the booking form is processed solely to respond to your request and plan your transfer. It is not stored on the website server and is not shared with third parties for marketing purposes. Further details are available in our privacy notice.

The meeting point and arrangements are agreed with you when you book. You may add your flight number and any special requests in the notes field of the booking form.

Our Mercedes-Benz Vito VIP is appointed for small groups travelling comfortably with their luggage. Please state the number of passengers and bags when booking.

Our Mercedes-Benz Vito VIP features cognac leather seats, face-to-face conference seating, a starlight ceiling, a Smart TV and Wi-Fi. Water and chilled soft drinks are provided throughout the journey.

The face-to-face seating in our vehicle is suited to meetings and discussions on the move. Wi-Fi provides internet access, and the Smart TV can be used for presentations.

Requests for stops and breaks are taken into account when the route is planned. Please include these preferences in your booking request.

Please state your child seat requirement, including the child's age and the number of seats, in the notes field of the booking form. This will be clarified with you at the time of booking.

Fares are based on the route, date and waiting time. Following your request, the fare is sent to you together with the confirmation.

As every transfer is planned individually, the fare is prepared according to your request. Please send the pick-up location, destination, date, time and number of passengers via the form, WhatsApp or telephone.

The payment method and timing are clarified with you at the time of booking.

We are based in Izmir. We serve all districts of Izmir, Adnan Menderes Airport and destinations across the Aegean, including Cesme, Alacati, Ephesus and Kusadasi. We also provide intercity transfers across Turkey, including Istanbul, Bursa, Ankara, Cappadocia, Antalya, Fethiye, Bodrum, Mugla and Pamukkale.

Yes. Direct transfers are arranged from Adnan Menderes Airport to Cesme, Alacati and other destinations. Please include your flight details and destination address in your request.

Yes. We provide planned transport for guests and executives attending trade fairs and events at Fuar Izmir (Gaziemir). Details for corporate programmes are available on our corporate and trade fair transport page.

Yes. Chauffeured vehicles are available by the hour or by the day for meetings, visits and other plans within Izmir. Please include your schedule, start time and expected duration in your request so that the plan and fare can be prepared accordingly.

Yes. We provide intercity VIP transfers from Izmir across Turkey, including Istanbul, Bursa, Ankara, Cappadocia, Antalya, Fethiye, Bodrum, Mugla and Pamukkale. Your transfer is planned around your date, time, route and preferred stops.